Meet our Home Based Target.com Guest Services Senior Specialists

Our Financial and Retail Services (FRS) organization is close to the action when it comes to interacting with our guests. Through exceptional service and support at critical moments for guests and team members alike, FRS cultivates loyalty and satisfaction with every interaction. And they show up and deliver more than 100 million times a year when someone reaches out to an FRS call center for help.  We sat down with a handful of our Home Based Target.com Guest Services Senior Specialists within FRS—Stephanie, Hunter, Cecilia and Karla—who put their responsiveness and expertise to work for the benefit of the thousands of Target.com shoppers each day. What’s more—they do it from the comfort of their home as a member of our recently launched home based team member program. Read on to learn more about their role and the work-life balance they enjoy as a home-based team member.  What’s a typical day like […]

Get to know Chris, Product Designer

What was the most exciting thing that happened this month? We recently had our huge annual all team meeting, Fall National. One of my fellow designers and I signed up to be a part of it not really knowing what our participation would entail. Turned out to be a set of 3 Minute to Win it style challenges with none other than Jonathan Van Ness guiding us through! There aren’t many companies that can bring an experience like that to you and I’m lucky to have outgoing, hilarious, and fun teammates who will sign up for something like that with me. What should every designer be reading right now? The best designers are passionate about helping people because, at the end of the day, that is what we are doing. We are trying to make experiences, products, buildings, UI, etc. easier to use and navigate. With that said, I would […]

Get to know Randi, Lead Accessibility Consultant

What should every designer be reading/following right now? A few resources for accessibility news/topics. WebAIM blog: https://webaim.org/blog/ Level Access Blog: https://www.levelaccess.com/blog/ Deque Systems Blog: https://www.deque.com/blog/ What’s your greatest accomplishment in your career at Target so far? Helping to make accessibility part of the development process from start to finish. We are part of product teams now instead of being the roadblock at the end of the process. What is the best thing about being an Accessibility Consultant? The best thing about being an accessibility consultant is the variety. We’re always working on new things and having to come up with new accessibility solutions to make sure the cool things our designers and engineers want to build will work for all of Target’s guests. I like having to continually learn and grow. What is your favorite thing about working at Target? I like working with a variety of teams and digital […]

Get to know Pete, Lead Product Designer

What was the most exciting thing that happened recently? I took some new designs to a store and had the cashiers test them for usability. It was a huge success. It was easy to use and they really liked the new designs. What’s your greatest accomplishment in your career at Target so far? My greatest accomplishment is that I’ve done so many different things at Target. I worked on Target’s first digital product, Cartwheel. I helped bring the weekly ad to mobile devices. I improved the online and mobile app checkout experiences. I designed software for team members to plan promotions and now I’m working on in-store technologies like the software on cash registers and self-checkout. What is the best thing about being a Product Designer? I love solving big problems. Working with business and technology partners to solve problems for our guests and team members is so rewarding. Whether […]