Get to know Mollie, Lead Product Designer

What is your favorite thing about working at Target?
Working on a UX team this large is wonderful because you have access to so many talented, experienced people. It’s a community with a vast reservoir of knowledge where people feel safe asking for and sharing information freely. It’s also nice seeing the results of my work almost immediately. When working on the corporate side, and especially working in Enterprise UX at Target, we quickly see outcomes and have immediate access to users to explore how things can be tweaked to make them better. It’s truly iterative.

What is the best thing about being a UX/Product Designer?
Defining problems and collaborating with engineering and product folks to find solutions. When this is working right, it’s magic.

What was the most exciting thing that happened recently?
The release of an MVP. I never get tired of launches and that feeling of accomplishment. I’m newer to the project and Target, so I hadn’t been laboring as long as everyone else, but knowing how hard everyone worked to get to that point made it fun all the same.

What is the hardest thing about being a Product Designer?
It can be frustrating to hit roadblocks that are out of your control to change. Sometimes what we think is the best thing isn’t always the possible or prioritized thing. But less than ideal circumstances can be a fun challenge.

What did you want to be when you grew up?
I always wanted to do something with music (piano lessons started at age 6), which eventually turned into wanting to be a music therapist once I reached college. That didn’t pan out due to a persistent injury, but my career in UX/Product Design satisfies a lot of that urge to make life easier for people.

Do you have a favorite patio to hang out at?
I like sitting on my friends’ patios (preferably while they are home). Good conversation with close friends in a relatively quiet space is my happy place. As an awkward shy introvert, I’m also a fan of hanging out on my back stoop alone and just letting my mind wander.

What is your favorite thing to do in Minneapolis?
Going to a cozy jazz club and seeing local musicians. Loud rock shows are fun too, but small jazz clubs are my favorite because you get to sit (and standing is super hard) and the audience is usually listening with rapt attention so you can hear everything.

Best career advice that you’ve received?
Early in my career when I was beating myself up for not being able to answer a question immediately for a client, a mentor told me (and I’m paraphrasing), “Your doctor often doesn’t have all of the answers immediately either. But their knowledge and experience makes them the best people to research and find the answer. There probably won’t ever be a time when you have all of the answers immediately.”

3 Replies to “Get to know Mollie, Lead Product Designer”

  1. In the past I have been hard on myself for not having all the answers so your comment that (I am paraphrasing) it is valuable to be the person in a position with knowledge and experience so you can best be able to find those answers gave me peace and comfort. Thank you, I wish you continued success and enjoyment.

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